Airtel CEO also revealed new services and benefits that the company will offer to Airtel Xtreme Fiber users across India. (Bloomberg)News 

Airtel CEO Gopal Vittal offers special ‘gift’ to Wi-Fi users in India- Check out his letter

Airtel, a prominent and long-standing telecom operator in India, is making a significant push to expand its market presence. In a gesture of appreciation, CEO Gopal Vittal has personally reached out to Airtel Wi-Fi users via email. In addition to expressing gratitude, Vittal also announced new services and perks that will be available to Airtel Xtreme Fiber users nationwide.

Read the CEO’s message to customers

“Wi-Fi connectivity has become an essential part of our daily lives, and it affects how we work, learn and enjoy ourselves in our homes. We now need fast internet at home for smart devices, studying and working. While Airtel Wi-Fi has traditionally had limited availability, Airtel has worked to solve this problem and now we have high-speed Wi-Fi available in over 1200 cities right now.

This means that those of you who couldn’t access high-speed internet can now do so. As a testament to this ability, we’ve now decided to offer you even more value here.

Offer the largest selection of TV shows, movies and web series included in your Wi-Fi plan. This content delivered via Airtel Wi-Fi gives you access to over 22 OTTs and 350+ TV channels

Plus, every time you decide to add a new Airtel service – mobile, content or Wi-Fi, we offer added value on top of your basic plan.

As always, I look forward to hearing from you and implementing any suggestions you may have to make our services even better suited to your needs,” Airtel CEO Gopal Vittal’s email reads.

Goes viral

It’s not usual for a CEO of a tech or telecom company to write directly to their users, and that’s why Gopal Vittal’s gesture is slowly gaining the attention of netizens. While a few appreciate mail, a few use it to complain about their Wi-Fi problems.

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